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Governed workflow reference

Inspect the workflow. Trace every gate.

This reference traversal makes the operating architecture explicit: typed tools, verification gates, human escalation, and evidence transitions—then shows a synthetic call moving through the graph.

Member services · governed workflowselect a node to inspect
verifiedclaimsupdate infoescalateInbound callSIP · your systemsVerify identitypolicy gate · fail-closedIntentmodel plane · any LLMclaims.lookuptyped tool · read-onlyaddress.updatewrite · approval gateLicensed agentwarm transfer + contextAudit trailper-turn · attributable
policy gatetyped toolhuman required
Node inspector

Verify identity

gate
Policyname + DOB exact match
Sourcesystem of record
On fail3 attempts → human
Evidenceaudit per attempt
Reference run feed

Press “Simulate a call” to trace the synthetic events and illustrative evidence entries through the graph.

Designed, not prompted

Workflows are explicit graphs — typed tools, gate policies, escalation rules — reviewed like code, not buried in a prompt.

Humans where it matters

Adjudication, licensed plan actions, and distress paths route to people by design. The AI never holds decision rights it shouldn't.

Evidence at every step

Each reference traversal shows where attributable events, approvals, and operating evidence belong in the production design.

See it live on the voice platform