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How we work

Senior engineers who carry the work into production.

Our senior forward-deployed teams carry the work from an agreed operating problem through integration, evaluation and production. The team and schedule are scoped with you; your organization holds access and release authority.

Scope an engagement Follow the delivery path
Three connected architectural modules: an open build, a controlled integration and a completed operating structure.

What changes as the work moves toward production

  1. 01Build in isolation

    Develop and evaluate within the approved test boundary.

  2. 02Control the connection

    Approved interfaces, access and review connect the systems.

  3. 03Transfer operation

    Your team accepts the code, runbook and release evidence.

Team
Scoped to the operating problem
Authority
Client-held access and release decisions
Result
A capability your team can operate

The team

The people resolving the architecture also carry the delivery.

We scope engineering leadership, implementation and specialist depth around the workflow, integration complexity and control environment. The charter names the accountable lead and the people needed on both sides.

Read about forward-deployed engineering

One delivery lead

A named owner for the engineering plan, evidence, risks and decisions that need your attention.

Engineers matched to the boundary

Product, AI, integration and control expertise are assigned to the work the environment actually requires.

Direct or partner-led delivery

In co-delivery, our gates align with the prime’s architecture, program management, security, release and service-management processes. Client authority and workstream ownership remain explicit.

The partner delivery model

The delivery path

Each phase leaves something your team can inspect.

The schedule follows the scope and readiness of the environment. Every phase has an artifact, a decision and an owner; production follows reviewed evidence.

  1. 01

    Define the engagement

    Map the workflow as it runs today. Agree on the outcome, baseline, system boundary, team and acceptance criteria before engineering begins.

    Delivery charter and workflow map
    Decision gate

    The sponsor and accountable owner approve scope, measures and decision rights.

  2. 02

    Build inside the boundary

    Enter through client-issued identity, establish the approved environment and connect the named systems. Begin read-only; evaluation writes stay in the workflow’s approved store.

    Integration contract and working implementation
    Decision gate

    Security and system owners approve access, endpoints, data use and execution boundaries.

  3. 03

    Evaluate in shadow

    Run representative work beside the current process. Your reviewers grade the results; we inspect exceptions, rework and operating behavior against the agreed criteria.

    Evaluation results and exception inventory
    Decision gate

    The accountable owner reviews the evidence and issues a recorded production decision.

  4. 04

    Release and transfer

    Promote through your change process at the live share you authorize. Carry monitoring, rollback, runbooks and knowledge transfer through stabilization.

    Release record and client-owned operating assets
    Decision gate

    Your owner approves rollout changes and accepts the capability into the operating model.

Access and system boundaries

Your controls determine how we enter.

Before work begins, the charter records the approved systems, environment, data use and access policy. Your identity team issues and revokes credentials. Work begins read-only and in shadow; scope and access expand only with written approval.

Review the access prerequisites and owners
  • Data and confidentialityApproved data classes, fields, uses, retention and execution boundaries are recorded before data moves.Decision owner: Data owner, privacy and legal
  • Third-party riskReview the security response, subprocessors, named model providers, incident terms and engagement architecture.Decision owner: Vendor management and third-party risk
  • Model risk and AI governanceName the models, workflow steps, evaluation set, approved tools and decisions reserved for people.Decision owner: Model risk or AI governance
  • Identity and accessYour identity provider issues, monitors and revokes read-only roles for the named applications, repositories, APIs and data stores.Decision owner: Your identity and access management lead
  • Execution environmentAgree the tenancy, network path and trust boundary. Systems of record remain in place; pre-release writes stay in the approved evaluation store.Decision owner: Infrastructure and security
  • Egress and tool policyDefine permitted model endpoints, tools, destinations and data classes as inspectable configuration, with traffic outside that policy blocked.Decision owner: Security
  • Change controlName the release owner, evidence package, incident path and rollback procedure in the enterprise’s existing process.Decision owner: IT change management

Additional enterprise controls are included before execution begins. Access approval does not substitute for the separate production release decision.

Review enterprise readiness

Your side of the engagement

The work needs people who can decide.

Your team supplies operating judgment, system knowledge and approval authority. Before execution, we need a named workflow and owner, the systems in scope, approved access and data boundaries, and reviewers for the evaluation work.

The client roles and decisions
  • Executive sponsorOwns the mandate, investment boundary, escalation path and portfolio sequence.
  • Accountable ownerApproves go-live, controls production scope, can stop or redirect the engagement and owns the outcome measures.
  • Operations owner and reviewersChoose representative cases, define good performance, grade shadow work and surface exceptions.
  • IT and integrationResolve interfaces, read-only access, environment choices and system ownership.
  • Security, privacy and riskApprove the data, identity, model, tool and control boundaries and review release evidence.
  • Change managementOwns the production change ticket and release process.

Operating rhythm

A useful cadence produces decisions.

The charter sets the working cadence. Engineering sessions unblock the build; shadow reviews grade the work; outcome readouts give the accountable owner the evidence to continue, redirect or stop.

From working sessions to production review
  • Engineering and evaluationEngineers, operations and reviewers resolve blockers, grade cases and maintain the exception record.
  • Outcome and steering reviewsThe sponsor and accountable owner review scope, priorities, risks and gate evidence. Decisions are recorded with owners.
  • Operating and portfolio reviewsReview incidents, live outcomes and readiness to widen the approved production share. A new workflow receives its own charter and decision.

Decision rights and handover

You hold the release decision and the operating assets.

Your accountable owner approves go-live and the production share at each stage. Scope changes go through steering; access changes follow your identity and change processes. The engagement can be stopped or redirected at an outcome readout.

What your team keeps, and how production is supported

Handover includes the workflow map, engagement-specific code and configuration, graded evaluation set, runbook, monitoring and release record. Named owners accept these assets into the operating model.

Code review, staged rollout, rollback readiness and a named incident path are part of the delivery standard. Our engineers carry the work through stabilization and any further chartered scope under your decision rights.

Reusable methods and reviewed platform capabilities can improve subsequent work. Client deployments remain within their own data, confidentiality and engagement boundaries.

Ways to begin

Choose the commitment the problem calls for.

Start with a question that needs validation, a workflow ready to build or a portfolio that needs a delivery sequence. Each entry has a defined review that determines what follows.

Scoped technical validation

A consequential workflow, written acceptance criteria and an approved test environment.

The decision: An evidence review records the result and the next production decision.

Workflow deployment

A defined workflow with named systems, operating requirements and an accountable owner.

The decision: The owner reviews shadow evidence and decides whether to promote.

Enterprise assessment

A portfolio of workflows and a view of the systems and controls they depend on.

The decision: An executive review agrees the architecture, investment logic and production sequence.

Multi-workflow program

Several workflows under one charter, each with an owner and one executive sponsor.

The decision: Each workflow earns its own release decision on its own evidence.

The enterprise buyer guide Forward-deployed engineering and consulting

Bring the workflow. We will help define the path.

The first conversation establishes the operating problem, the systems involved and the people who hold the decisions.

Scope an engagement